Cancellation and refund policy

A failed generation is never charged

This is automatic and needs no request. Credits are taken before the work starts and returned if it fails, so a generation that errors, is refused by the model, or never returns a picture costs you nothing. If your balance looks wrong after a failure, contact support and it will be corrected.

Refunding a top-up

Unused credits from a top-up can be refunded in full within seven days of the payment, for any reason.

After seven days, or where some of the credits have been spent, a refund is at our discretion — and it is given in the ordinary case of a genuine problem, such as a duplicate payment, a charge you did not make, or credits that were paid for and never arrived.

Credits already spent on generated pictures are not refundable, because the model spend they represent has already been paid to the provider.

How to ask

Email sachinkumar.webdev@gmail.com with the email address on the account and the date and amount of the payment. You do not need the order number, though it helps.

Expect a reply within two working days.

How it is paid back

An approved refund is returned through Razorpay to the same card, account or UPI ID that paid, because that is the only route a payment gateway allows. It is submitted within three working days of approval.

How long it then takes to appear is your bank's business, not ours — typically five to seven working days, occasionally longer.

Nothing recurs

There is no subscription, no auto-renewal and no stored card. You are charged only when you choose to top up, so there is no recurring payment to cancel.